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Cache group refresh blocks client synchronization

2 posts in General Discussion Last posting was on 2012-06-14 15:33:19.0Z
P.M. Posted on 2012-06-14 15:31:18.0Z
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From: P.M.
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Subject: Cache group refresh blocks client synchronization
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Article PK: 1087184

In SUP Control Center we schedule the cache group to be
refreshed every 8 hours.

The cache group refresh takes at least 20 mins. During that
time, if we try to synchronize with a RBS client (Android),
synchronization fails.

Why the cache group refresh and the synchronization get
processed in parallel? Do we have to wait until its
finished? This is a showstopper for us.


P.M. Posted on 2012-06-14 15:33:19.0Z
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From: P.M.
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Subject: Re: Cache group refresh blocks client synchronization
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Article PK: 1087187


> In SUP Control Center we schedule the cache group to be
> refreshed every 8 hours.
>
> The cache group refresh takes at least 20 mins. During
> that time, if we try to synchronize with a RBS client
> (Android), synchronization fails.
>
> Why the cache group refresh and the synchronization get
> processed in parallel? Do we have to wait until its
> finished? This is a showstopper for us.

I mean, can we get them to be processed in parallel?

We need to allow the client to synchronize even though the
cache group refresh is being done.